Now that the Lifeline free government cell phone program is well underway in the U.S., several states have more than one mobile carrier available to those participating in the Lifeline Program. This can be a lot of headache for those wanting to find the best deal for them and their families.
Here are a few things to consider:
Phone
Now, this might sound fairly obvious but hear us out. What phone will the mobile provider give you with the Lifeline Program? Do you just need something simple as you are not going to be doing much more than sending or receiving texts and making a few phone calls every once in a while? Compare the phones provided between companies because one might suit you and your needs more than another. If none of the phones please you, ask the carriers if you can upgrade for a one-time affordable price. It never hurts to ask and you never know what deals they might have with Lifeline.
Features
Do they offer voicemail, caller ID or call waiting? Most of the carriers should provide those basic features, but you should ask to make sure. Better to know ahead of time than to receive an unpleasant surprise once you sign up.
Talk Minutes
The average carrier provides about 250 free minutes a month for the most basic monthly plan, but they do vary slightly from carrier to carrier and from state to state. For example, Alaska offers unlimited talk minutes and text messages per month for a monthly fee of $1. Many of the larger carriers have more than one type of monthly bundle, offering more minutes and more text messages if you are able to pay a nominal fee for the upgrade every month. Take a good honest look at your finances and at what your family’s needs are and do your research. There will be a monthly bundle that works for you.
Rollover Minutes
Many companies will allow unused minutes from one month to rollover to the next month, yet some do not. Ask to make sure, as this is a great feature to have.
Text Messages
Some carriers provide a set amount of free text messages a month, depending on the bundle that you are on, others will provide free messages plus a fee for any texts above and beyond the free ones. The fees vary from bundle to bundle and from carrier to carrier, so ask to make sure. You don’t want to be caught with extra fees for sending a couple of text messages over the allotted quota.
Long Distance Minutes
Every carrier will have different fees and different schedules with long distance charges from a free mobile phone. Ask to make sure and compare.
Re-Charging Your Airtime
There are a few carriers that are using Top-Up cards that can be re-filled at participating outlets. Other smaller carriers do not and this depends on the state that you are living within. Please ask the customer representative to make sure this feature is available, as it can make your life a whole lot easier.
De-activation
If the Lifeline free mobile phone has not been in use for over 60 days, the mobile carrier will automatically deactivate that phone. Please contact the mobile carrier for more information on this policy and why this may happen after 60 days of not using the phone.
Lost/Stolen/Damaged Phone
Every carrier will have different policies regarding what will happen if your phone is lost, stolen or damaged. Please check with each carrier to see what the fine print is before deciding on what the best policy is for you.
Make sure to read the Terms of Service that every company will have, either on their website or their written materials. If you do not have Internet access, you can contact the carrier and have it mailed to you in hard copy format. The better informed you are, the better decisions you will be able to make.
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