My cell phone is not working it does not charger and can not use it. I like to know if I can get or buy a new different mobile with same plan. Thank you
I have been without service for almost a year. Even though I am on public assistance, Medicaid, and S.N.A.P. When I applied online I received no response for two months. I was finally forced to go to one of the street vendors, reluctantly. Within a week I received a response, no phone just a sim card. Apparently online I mistakenly applied under THE B.Y.O.P. option, which cannot be reversed for some inexplicable reason. I just recently received another card that was incompatible with the phone I wanted to purchase. So I was sent another, which is apparently you guessed it the wrong one. So now I have spent money I didn’t have to get a phone I didn’t want, and I can’t use because the idiots at SafeLink sent me the wrong card. I use the word idiots loosely, that’s being kind. Whoever regulates these people needs to step up their game. This is ludicrous. Our government at it’s best.
I qualify for a free phone I use to have your service till my phone broke ,I’m dropping SafeLink they sent me a phone that’s to small for my fingers it has a Idaho area code and I get wrong numbers daily now the screen broke and service is bad I’ dropped them and need a cell phone asap. It would be nice if I can choose from the free choice s. I qualify for free service I’m on SSD no other people have free phones iny apartment. Louis FONTANA. 273 DEGRAW ST APT 1.
HELP NEEDED I HAVE A ASSURANCE PHONE AND THEY DECIDED TO CUT MY SERVICE I HAVE BEEN IN THE HOSPITAL AND NEED IT BADLEY THE FED ME SO MUCH BULL SAID IT WAS A TOWER UPGRADE WITCH IS A LIE I HAVE MY OLD PHONE THE SAME MAKE MODEL I PUT THE BATTERY IN IT CALLED THEM AND THERE IS NO ISSUE THEY HAVE BEEN PAID BY THE GOVERMENT YET THEY DENY ME SERVICE PLEASE HELP THEY HAVE TO BE STOPED THIS IS FOWL BUSINESS IM LOOKING TO FORMALLY FILE A COMPLAINT. jackautotruck1@yahoo.com
Some people just do not know how to apply, upgrade ask for the proper sim card I advise that you RESEARCH what you need before applying,order,upgrading etc…I have never had any of these problems. Take your time otherwise you will most likely get the run around and around for the longest until you just give up. Remember they are giving you something for free you need what they are offering. Check out what phones they offer the requirements send your documents. Be diligent and aware of the amount of time that you are waiting for a reply, phone or replacement. Things do happen. Good Luck!!?
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I have NYS Medicaid & Hudson Healthcare…
My cell phone is not working it does not charger and can not use it. I like to know if I can get or buy a new different mobile with same plan. Thank you
Dear Guillermo,
Please contact your service provider and they should be able to send you a replacement phone.
Best of luck,
Fast Facts
Not everyone has a Kroger store by them..any other way to earn free minutes????
My phone # 929 -332-0767 doesn’t operate anymore and I do know why? Alt# 646-626-9670 please help,
I had over 3000 minutes in December 2016,January of 2017 my minutes dropped down to 497 minutes why is that.I use my phone when I am out on the road….
maryann buzek
I have a phone with safe link
but I want to change
One of the worst customer services ever. Go to BoostMobile and pay low on a phone…Government should take back the contract from these people.
my enrollment id number is 213574850
my enrollment id number is 213574850 i will receive a new phone next friday
hello
I have been without service for almost a year. Even though I am on public assistance, Medicaid, and S.N.A.P. When I applied online I received no response for two months. I was finally forced to go to one of the street vendors, reluctantly. Within a week I received a response, no phone just a sim card. Apparently online I mistakenly applied under THE B.Y.O.P. option, which cannot be reversed for some inexplicable reason. I just recently received another card that was incompatible with the phone I wanted to purchase. So I was sent another, which is apparently you guessed it the wrong one. So now I have spent money I didn’t have to get a phone I didn’t want, and I can’t use because the idiots at SafeLink sent me the wrong card. I use the word idiots loosely, that’s being kind. Whoever regulates these people needs to step up their game. This is ludicrous. Our government at it’s best.
My phone doesn’t work and they said they would send me new free phone for $5 its a government phone why do I have to pay for a free phone such b s
My phone is broken. How do I get a new one??
My phone # is 516-336-6340
Thank you.
I qualify for a free phone I use to have your service till my phone broke ,I’m dropping SafeLink they sent me a phone that’s to small for my fingers it has a Idaho area code and I get wrong numbers daily now the screen broke and service is bad I’ dropped them and need a cell phone asap. It would be nice if I can choose from the free choice s. I qualify for free service I’m on SSD no other people have free phones iny apartment. Louis FONTANA. 273 DEGRAW ST APT 1.
Please help me get my free cell from assurance with call text and wifi please a full size phone no mini phone
i need a phone number to call in order to apply for a wireless assurance phone i get food stamps, and
HELP NEEDED I HAVE A ASSURANCE PHONE AND THEY DECIDED TO CUT MY SERVICE I HAVE BEEN IN THE HOSPITAL AND NEED IT BADLEY THE FED ME SO MUCH BULL SAID IT WAS A TOWER UPGRADE WITCH IS A LIE I HAVE MY OLD PHONE THE SAME MAKE MODEL I PUT THE BATTERY IN IT CALLED THEM AND THERE IS NO ISSUE THEY HAVE BEEN PAID BY THE GOVERMENT YET THEY DENY ME SERVICE PLEASE HELP THEY HAVE TO BE STOPED THIS IS FOWL BUSINESS IM LOOKING TO FORMALLY FILE A COMPLAINT. jackautotruck1@yahoo.com
i need to add minutes/cash to the phone
Some people just do not know how to apply, upgrade ask for the proper sim card I advise that you RESEARCH what you need before applying,order,upgrading etc…I have never had any of these problems. Take your time otherwise you will most likely get the run around and around for the longest until you just give up. Remember they are giving you something for free you need what they are offering. Check out what phones they offer the requirements send your documents. Be diligent and aware of the amount of time that you are waiting for a reply, phone or replacement. Things do happen. Good Luck!!?